Legal Policy

We are that the protection of personal data and its confidential handling is of great concern to our users. We would therefore like to illustrate which information we collect and how we handle it.

Collection and Use of Personal Data

Personal data is information that identifies you, such as your name, e-mail or postal addresses. We does not collect personal data from you except when you specifically provide such data (e.g. when subscribing to e-mail newsletters, taking part in a survey, competition or sweepstake, ordering samples or brochures, or requesting for information) and consent to its use.

We store, use, or transfer your personal data only accordingly to your consent and to the extent – with respect to content and time – needed in each specific case, e.g. to respond to your questions or concerns, to fulfill your requests or to inform you about the results of a competition or sweepstake.

In order to do this, it may be necessary for us to transfer personal data to other companies or to external service providers for further data processing. Service providers may, for example, be commissioned in the context of shipping goods, distributing advertising material or in the scope of competitions. We require that these parties agree to process personal data based on our instructions and in compliance with this data protection notice.

Any other transfer of your personal data, for example the transfer of logon data from our websites to a third party’s social community website or web service like Facebook or Twitter, requires your explicit prior consent. We guarantee that it will not sell or lease your personal data to a third party. We may, however, have to disclose information about you if we are required to do so by law or in response to enforceable governmental requests.

Use of Personal Data for advertising or marketing purposes

If you expressly agree to the use of your personal data for advertising or marketing purposes, your personal data will also be stored and continuously used for such purposes, e.g. for sending you newsletters, product samples, ask for your participation in competitions or sweepstakes, all via e-mail or post or any other communication channel you consented to. We may use your data to create and maintain a user profile to provide you with individualized advertising and promotions. We may also use the data provided by you for analyzing and improving the effectiveness of our website services, advertising, marketing, market research, and sales efforts.

Withdrawal of consent

You may withdraw your consent to use your personal data completely or partly at any time with future effect. We will erase your data upon receipt of the withdrawal.

Right to Information

Upon request, we will promptly inform you which of your personal data, if any, was collected during your visits to our website. Please direct all you queries preferably to one of the addresses stated above.

Automatically Recorded Information (Non-Personal Data)

When you access our website, we automatically collect general information that is not related to your person, e.g. the name of the internet service provider (or with company networks, the name of your firm), the website you visited before ours, information on our website you called up, date and time of the call up and the operating system and browser version in use.

This information is collected and analyzed in anonymized form. It is used solely for the purpose of improving the attractiveness, content and functionality of our website. It is not processed any further nor is it transmitted to third parties.Cookies

To make our website easier and more enjoyable, we use cookies throughout the site. Cookies are little pieces of data that allow us to compare new and past visitors, understand how users navigate through our site, and provide us with data that we can use to make the experience more enjoyable and more effective in the future. Cookies do not log any personal information about a user, and identifiable data will never be stored. If you would like to avoid the use of cookies, you must tailor your computer settings to erase all website Cookies and/or notify you via a warning if cookies are being stored. To proceed without changes to the cookie implementation, simply continue to the site.

Visit www.aboutcookies.org for more information about cookies and how they affect you and your browsing experience.

The types of cookie we use

Strictly necessary cookies

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like competition forms etc, cannot be provided.

Performance cookies

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

By using our website, you agree that we can place these types of cookies on your device.

Functionality Cookies

These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, the NIVEA Baby website provides customized content based on user selected baby age. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

By using our website, you agree that we can place these types of cookies on your device.

How to manage cookies on PCs

If you want to allow cookies from our site, please follow the steps below,

Google Chrome

1. Click on ‘Tools’ at the top of your browser window and select Options

2. Click the ‘Under the Hood’ tab, locate the ‘Privacy’ section, and select the ‘Content settings’ button

3. Now select ‘Allow local data to be set’

Microsoft Internet Explorer 6.0, 7.0, 8.0, 9.0

1. Click on ‘Tools’ at the top of your browser window and select ‘Internet options’, then click on the ‘Privacy’ tab

2. Ensure that your Privacy level is set to Medium or below, which will enable cookies in your browser

3. Settings above Medium will disable cookies

Mozilla Firefox

1. Click on ‘Tools’ at the top of your browser window and select Options

2. Then select the Privacy icon

3. Click on Cookies, then select ‘allow sites to set cookies’

Safari

1. Click on the Cog icon at the top of your browser window and select the ‘Preferences’ option

2. Click on ‘Security’, check the option that says ‘Block third-party and advertising cookies’

3. Click ‘Save’

How to manage cookies on Macs

If you want to allow cookies from our site, please follow the steps below,

Microsoft Internet Explorer 5.0 on OSX

1. Click on ‘Explorer’ at the top of your browser window and select ‘Preferences’ options

2. Scroll down until you see ‘Cookies’ under Receiving Files

3. Select the ‘Never Ask’ option

Safari on OSX

1. Click on ‘Safari’ at the top of your browser window and select the ‘Preferences’ option

2. Click on ‘Security’ then ‘Accept cookies’

3. Select the ‘Only from site you navigate to’

Mozilla and Netscape on OSX

1. Click on ‘Mozilla’ or ‘Netscape’ at the top of your browser window and select the ‘Preferences’ option

2. Scroll down until you see cookies under ‘Privacy & Security’

3. Select ‘Enable cookies for the originating web site only’

Opera

1. Click on ‘Menu’ at the top of your browser window and select ‘Settings’

2. Then select ‘Preferences’, select the ‘Advanced’ tab

3. Then select ‘Accept cookies’ option